Historically, the supply chain has reflected its name, with products moving from supplier to supplier in a linear “chain-like” fashion, with the production process generally managed manually. Each link in this system has limited insight beyond its own contribution and relies on other suppliers to alert them of problems. Without big-picture and real-time visibility—fostered by digitalization—production is inefficient and the response to disruption is delayed. If just one link in this chain breaks, everything is derailed.

This system has been fraught for some time, but the challenges of the linear supply chain model came to a head in 2020 and 2021 as the pandemic ushered in global disruptions. Viral outbreaks shuttered factories and stores, goods stalled and raw materials were harder and costlier to source.

The sourcing landscape has changed, and quality control must evolve with it. No longer is quality management about sporadic product audits, but rather proactively managing supply chain risks with a network of digitalized, real-time oversight.

Download the whitepaper to discover a new quality control model that anticipates and mitigates risks while also improving relationships between brands and their suppliers.

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